Add-on · Missed-call text-backAvailable now

Missed a call? We text them back.

When you can’t answer, the caller gets a friendly text from your business within moments, so they wait for you instead of calling the next name.

+$20/monthAdd it to any website plan · $0 setup · month to month · you pay only once it’s live on your site

Or call +1 (512) 641-1825 (US, open 24/7) or +27 84 261 6304 (South Africa).

Illustration
SAMPLE
Sample Plumbing Co.Text messages · example
Missed call · 2:14 pm
Sorry we missed your call! This is Sample Plumbing Co. What can we help with?
Our kitchen sink is blocked.
Thanks. Is water overflowing right now, or can it wait for a booked time?
It can wait until tomorrow.
Got it. The owner will call you back today to book a time.

Illustration of the customer’s phone. The business and messages are examples.

Why it matters

Keep the customer you already earned.

01

Callers don’t drift away

Many callers who reach voicemail simply try the next name. A quick text tells them you’ve got it.

02

You know what the job is

A couple of simple questions find out what they need and how urgent it is, before you call back.

03

You stay in control

Read the conversation and take over anytime. Texts pause outside the hours you set, and “STOP” always works.

How it works

Three steps. Fully automatic.

1

You miss a call

You’re on a job, driving or closed for the night.

2

They get a text

Within moments your business texts them back and asks what they need.

3

You get the details

Their answers come to you, with urgent jobs flagged, so you call back ready.

Your questions

What it means in plain words.

What does the customer see?

A short, friendly text from your business name saying sorry you missed them and asking what they need. You approve the wording.

Who replies after that?

The first few messages are automatic, just to find out the job and how urgent it is. Then you or your team call or text back. You can take over the conversation at any point.

What about urgent jobs?

If the customer says it’s an emergency, the request is flagged and sent to you straight away so you can call them first.

Will it text people at night or keep texting?

No. You set quiet hours and texts wait until you’re open. Anyone who replies STOP never gets another message.

What does it cost, and how do I cancel?

$20 a month on top of any website plan, with $0 setup. Month to month: email us anytime to cancel, and it stops at the end of the month you’ve paid for.

When can I get it?

Now. It has passed our independent checks. Request a callback: we set it up with you, then switch it on. You pay nothing until it’s live on your site.

Missed a call? Keep the customer.

Request a callback. We’ll set up your wording and quiet hours with you and switch it on.

Prefer to talk? Call +1 (512) 641-1825 (US, open 24/7) or +27 84 261 6304 (South Africa).

CallRequest a callback