Never lose a job because you were busy.
Customers request a callback or book a time on your website. You get the details at once, urgent jobs reach you straight away, and bookings land in your calendar.
Or call +1 (512) 641-1825 (US, open 24/7) or +27 84 261 6304 (South Africa).
Example homeowner: “Water is leaking through the ceiling.”
Example homeowner: “Quote for a new water heater, any afternoon.”
Illustration of the owner screen. Names and jobs are examples, not real customers.
Every request answered, even mid-job.
No missed jobs
When you can’t pick up, your website takes the customer’s name, number and problem for you, day and night.
Emergencies come first
Urgent requests are flagged and reach you straight away. One tap tells the customer “We’ll be there in 45 minutes.”
Bookings in your calendar
Customers book open times you choose. Each booking lands in your calendar, including Google Calendar.
Three steps. No new habits.
The customer asks
On your website they tap “Request a callback” or pick a time, and can mark the job as urgent.
You get it at once
The details come to you by email straight away. Urgent jobs are marked URGENT so you see them first.
You reply or it’s booked
Tap an arrival time and the customer is told by email, or the booking goes straight into your calendar.
What it means in plain words.
What does “we take your calls” mean?
It means no customer gets left hanging. When you’re on a job or after hours, your website takes the request for you: who they are, their number, what’s wrong and how urgent it is. Then it passes it to you the right way, straight away. It doesn’t replace you. You stay the one who talks to your customers.
What happens when a homeowner requests a callback?
They leave their name, number and a short note, and can tick “urgent”. You get the details by email at once. Normal requests wait for you to call back or are booked into a time you’ve opened up. Urgent requests are marked URGENT and reach you straight away, and with one tap you can tell the customer when you’ll be there, for example “We’ll be there in 45 minutes”.
Who calls the customer back, and how fast?
You or your team do, so the customer talks to the business they chose. The request reaches you within moments. How fast you call back is up to you. Urgent jobs are flagged so you can call those first.
How do bookings get into my calendar?
You choose your working hours and which times customers can book. Each booking goes into your calendar feed, which you can add to Google Calendar or most phone calendars. Customers see times in your local time zone.
Does it work with my website?
Yes. It’s built into every Ukuxhuma website, and it can also be added to a WordPress site.
What does it cost, and how do I cancel?
$30 a month on top of any website plan, with $0 setup. It’s month to month: email us anytime to cancel, and it stops at the end of the month you’ve paid for. No cancellation fee.
When can I get it?
Now. It has passed our independent checks. Request a callback: we set it up with you, then switch it on. You pay nothing until it’s live on your site.
Never miss a job. Switch it on.
Request a callback. We’ll set up your hours and urgent alerts with you and switch it on.
Prefer to talk? Call +1 (512) 641-1825 (US, open 24/7) or +27 84 261 6304 (South Africa).