Website diagnostic & audit
Find what stops people from contacting you.
A structured public website audit for businesses that want clearer trust, clearer offers, and a working path from interest to enquiry.
Who it is for
Business owners who need a practical review, not a vague report
Best fit for small and local business websites, especially WordPress sites, where customers should be able to understand the offer and make contact without friction.
- The problem: the site looks acceptable, but enquiries are weaker than they should be
- What is checked: trust, clarity, conversion paths, mobile usability, and technical basics
- What is delivered: a score, evidence, priority findings, and a practical fix order
- What happens next: free diagnostic first, then DIY fix file or done-for-you implementation if you choose
What the audit reviews
Trust
Business details, proof, legitimacy signals, consistency, and a website that feels current and complete.
Clarity
Can a visitor quickly understand what you do, who you help, where you work, and why they should choose you?
Conversion
Calls to action, forms, phone and email links, booking routes, and the path from interest to enquiry.
Mobile
Layout, readability, navigation, tap targets, and whether the key next step works comfortably on a phone.
Technical basics
Broken links, page structure, indexing signals, metadata, public security cues, and visible WordPress issues.
Simple in three steps
We audit
We review the public website and capture evidence for issues that affect confidence, clarity, or action.
You see the report
You receive a score out of 100 and a private report that puts the most important issues first.
You choose
Use the fix plan yourself, ask your developer to use it, or let Ukuxhuma make the agreed changes for you.
Sample reports
See the style of finding before you buy
Denver roofing website
Placeholder content, competing actions, and a clear priority fix order.
Denver electrician website
Privacy, business information, and public trust signals in priority order.
Pricing
Choose how you want to proceed
Free Diagnostic
A public first look at your website and the clearest visible connection problem.
- No login needed
- No site changes
- Clear next-step recommendation
Fix It Yourself
We send you the complete audit and fix file. You or your existing developer implements it.
- Complete audit and fix file
- Evidence and priority order
- Practical implementation guidance
We Fix It for You
We implement the agreed priority website fixes, with access provided only after approval.
- Done-for-you priority fixes
- Best fit for WordPress sites
- Clear onboarding after payment
Ongoing Website Care
One scheduled public website health check each month, with a monthly summary and material issue alerts.
- Key public pages and contact path
- Regression and new issue checks
- Cancel anytime in PayPal
Q&A
Frequently asked questions
The audit and report
What exactly is a website audit?
It is a structured review of the public website to find issues that weaken trust, create confusion, or make it harder for people to take the next step.
What do you check?
We review trust signals, business clarity, calls to action, contact routes, mobile usability, broken links, public technical and indexing signals, structured business facts, and visible WordPress issues. The depth depends on the size and type of site.
Is the free diagnostic really free?
Yes. Send the website address and we will perform an initial public check. There is no obligation to buy a fix package.
What will I receive?
You receive the complete audit and fix file through a private link. It contains the score, evidence, priority findings, fix order, and practical implementation guidance.
How quickly will I receive it?
Timing depends on the site size and current workload. We confirm the expected delivery window before paid work begins rather than promise an unrealistic instant turnaround.
Can you audit a site that is not WordPress?
Yes, if the public site fits the process. WordPress is the strongest fit for done-for-you implementation. Other platforms may be audit-only or require a separate scope.
Will the audit also support search visibility?
The audit focuses first on the visitor. Clear structure, accurate business facts, useful answers, and working journeys can also make the website easier for search engines to understand. It does not promise rankings.
Access, fixes, and payment
Do you need my website login to start?
No. The diagnostic and audit begin with public information. Login access is needed only if you choose done-for-you implementation and approve the work.
How are passwords and access handled?
We do not ask you to send a main password in ordinary email. Where access is needed, use a temporary or role-based account with only the permissions required, then remove it after the work is accepted.
Will you change anything without my approval?
No. An audit is read-only. With the $249 implementation option, we agree the priority changes and access arrangements before touching the website.
Can my existing developer make the fixes?
Yes. The $99 option gives you the complete audit and fix file so you, your staff, or your existing developer can implement it.
What is included in the $249 option?
It covers implementation of the agreed priority items within the defined website scope. Major redesigns, custom applications, extensive copywriting, e-commerce work, or paid third-party services require a separate quote before work begins.
Do you guarantee more leads or revenue?
No ethical audit can guarantee business results. We identify and reduce visible friction. Results also depend on your offer, market, traffic, reputation, and how the business follows up with enquiries.
What does the $29 monthly monitoring cover?
It includes one scheduled public website health check each month, a monthly status summary, and an additional email alert when a material issue is verified. Fixes are separate. You can cancel through PayPal; service continues to the end of the paid period and fees already paid are not prorated, except where required by law or for a confirmed billing error.
What if my site is very large or complicated?
The listed packages are intended for ordinary small-business websites. Large, multilingual, membership, booking, or e-commerce sites may need a separate scope. We tell you before payment if the standard package is not suitable.
Next step
Start with the free diagnostic.
No login. No site changes. A clear reply on what we can see publicly and what to do next.
Audit my website for free